Your First Appointment

At Great Lakes Equine, we are dedicated to the health and wellbeing of our equine patients and their dedicated owners and trainers who work tirelessly to keep them healthy.

What To Expect From Your First Appointment

Prior to your appointment, please fill out the New Patient Form on this page.

Whether you are coming to our Hortonville hospital, or we are meeting you on your farm, each appointment will start with a comprehensive review of your horse's medical history. Following this we will perform a thorough examination. This may include diagnostic tests, especially if you have any medical concerns.

Before your appointment is complete, we will ensure that your horse is up to date on all their vaccinations and preventive care.

Hospital FAQs

Learn about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

• How can I prepare my horse for their appointment?

  Whether your horse is scheduled for a regular check-up or you've called about an issue that is concerning you, try to have your horse groomed. It can make it easier to examine your horse, but we understand that in emergency situations, it may not be possible.

  It is always preferable if you can give our vets a heads up regarding any behavioral issues your horse may display during their appointment. If the reason for our visit is due to abnormal or concerning behavior, it is also helpful if you can record the issue just in case your horse doesn't display that same behavior while our veterinarians are examining them.

  It is always appreciated if you've kept good records of your horse's medical appointments. Informing our veterinarians about the medical issues your horse has had in the past, or treatments they've had done is incredibly helpful, especially when we are making farm calls and do not have immediate access to our records.

  In an emergency, we understand that it can be difficult to clean your horse or take videos to show your vet. Make sure you never compromise your safety or that of your horse. If your horse is displaying signs of colic, make sure to take away all food sources and monitor them closely until your vet arrives. Do not let them roll as it could make their condition worse.

• What types of payment options are available?

  Payment in full is expected at the time services are provided or upon discharge of your horse. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.

• Are there financing options available for my horse's care?

  We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.

• Will I be provided with an estimate of costs?

  We are happy to provide you with an estimate of costs upon request.

• Should I call ahead to book an appointment?

  Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your horse.

  We do offer 24/7 mobile emergency care for horses. If your horse is experiencing an emergency at any time, call us right away and we can send our team to you.

  Contact Us

• What is your appointment cancellation policy?

  If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can provide the space in our schedule to other clients or offer emergency care to horses in need.

• What are the fees associated with a veterinary appointment?

  You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your horse's treatment. This payment is due at the time of service.

  If hospitalization, additional diagnostics, or surgery are required, a deposit is paid upfront with payment due in full when your horse is discharged.

• Can you help with my horse insurance?

  We’re happy to help you fill out the forms provided to us by your insurance company.

New Patient Form

Please fill out our New Patient Form prior to your first appointment.

Owner Information

Owner First Name *

Owner Last Name *

Email *

Primary Phone *

Address *

City *

State *

Zip Code *

How did you hear about us? *

Social Media

Friend / Family

Event / Competition

Blog Post

Other

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Barn Information

Barn Name

Barn Manager / Authorized Agent Name

Barn Manager / Authorized Agent Phone

Address *

City *

State *

Zip Code *

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Farrier Information

Farrier Name

Farrier Phone

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Emergency Contact

Primary Emergency Contact Name *

Primary Emergency Contact Phone *

Secondary Emergency Contact Name

Secondary Emergency Contact Phone

Do you authorize your emergency contact(s) to make urgent treatment decisions if you are unreachable? *

Yes

No

Do you authorize your emergency contact(s) to receive patient information in addition to your primary care veterinarians? *

Yes

No

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Patient Information

Patient Name *

Birth Date / Approximate Age *

Breed *

Color & Markings *

Vaccination Status *

Current Past Due Unsure

Gender *

Mare Gelding Stallion

Presenting problem, special needs, concerns *

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Documentation

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By submitting this form, I hereby authorize Great Lakes Equine to render medical care for my pet(s) as deemed necessary by the veterinarian.

I understand that no guarantee can be given to the outcome of treatments and take it as my responsibility to comprehend any risks involved. I agree to pay for the cost of all services to which I consent to by written or verbal estimate.

I understand that a deposit is required before diagnostics and treatments can be initiated and that payment in full is required prior to discharge of patient from Great Lakes Equine.

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